Hyatt Gold Passport Assistance
U.S. & Canada, call 800 228 3360
More Contact Information
After 25 eligible stays or 50 eligible nights in a calendar year, you will experience the highest level of membership and have access to our most elite benefits and awards.Join Hyatt Gold Passport
Achieve rewards even faster with a 30% point bonus when choosing points
Enjoy the best room available upon arrival, excluding suites1
Receive exclusive access to the Regency Club or Grand Club lounge featuring complimentary continental breakfast and evening hors d’oeuvres2. Enjoy daily complimentary full breakfast in hotels without a club lounge3
Treat yourself to a suite upgrade at the time of reservation four times annually on eligible paid nights. Starting March 1, 2016, please note new redemption policy for Diamond Suite Upgrade Awards4
Receive a special welcome point bonus or food and beverage amenity during each stay5
Receive a nightly room refresh6
Stay connected with complimentary premium Internet access where available7
Expedite check-in at a dedicated area for elite members8
Ensure a room is always available with our 48-hour guarantee9
Extend your stay until 4:00 p.m. with a late check out request10
Book reservations through an exclusive Diamond line
Enjoy two complimentary one-time-use United ClubSM passes11 annually
Now with Guest of Honor, share your Diamond benefits with friends and family when you redeem points for a free night for them through December 30, 2016.Learn more.
1 Includes Regency Club®, Grand Club® or view rooms; not available at Hyatt Place® properties, Hyatt House™ properties, or Hyatt Residence Club® resorts.
2 During periods of high demand access to the Regency Club or Grand Club lounge may not be available; therefore Diamond members will receive 2,500 bonus points per stay plus daily complimentary full breakfast inclusive of one entrée (or standard breakfast buffet), juice and coffee (tax, gratuity and service charges included) for each registered guest in the room, maximum four (4) people.
3 Daily complimentary full breakfast inclusive of one entrée (or standard breakfast buffet), juice and coffee (tax, gratuity and service charges included) will be provided to the member and each registered guest in the room, maximum four (4) people. For stays at Hyatt Regency Bethesda, daily continental breakfast (tax and gratuity included) will be provided to the member and each guest registered in the room, maximum four (4) people. Breakfast is not valid for in-room dining. Benefit not valid when staying at Hyatt Place properties, Hyatt House properties, or Hyatt Residence Club resorts.
4 Suite awards issued on or after March 1, 2016 must be redeemed for reservations with a checkout date prior to the expiration date of the award. Suite awards unredeemed prior to the expiration date of the award will be forfeited. Suite awards issued prior to March 1, 2016 must be redeemed by making a reservation no later than the last day of February 2016 for future reservations. In the event one of these Suite awards are redeemed for stay dates beyond expiration date and reservation is cancelled after last day of February 2016, the Suite award will be forfeited. Suite upgrade may not be booked at Hyatt hotels or resorts before they have opened. A complimentary suite upgrade is valid on paid nights when paying an Eligible Rate, for a maximum of 7 consecutive nights, at participating Hyatt hotels where suite accommodations are available. Suite upgrade awards must be redeemed at time of reservation. Member must call 800.400.2261 or their nearest Global Contact Center to redeem upgrade award. Suite upgrade awards are not valid at Park Hyatt Beaver Creek Resort, Park Hyatt Maldives Hadahaa, Park Hyatt Sydney, Andaz Tokyo, Hyatt Regency Kyoto, Hyatt Regency Phuket Resort, Hyatt Regency Tulsa, Hyatt Regency Wichita, Hyatt Paris Madeleine, Hyatt Herald Square, Hyatt Key West Resort and Spa, Hyatt Manila City of Dreams, Hyatt Santa Barbara, Hyatt Residence Club resorts, Hyatt Place and Hyatt House hotels and M life resorts. Guest must pay an eligible rate. For purposes of this award, a suite provides for one-bedroom accommodations. Suite upgrade awards are only valid for standard suites, defined as each participating properties introductory suite category. Suite upgrade award is not valid toward Specialty, Premier, Presidential or Diplomatic Suites. Award is not transferable, negotiable or redeemable for cash or other substitutions. Credit will not be issued for unused upgrade awards. Guest is responsible for all charges exclusive of awards. There are limited numbers of suites available at each property.
5 Welcome amenity consists of the following: at Park Hyatt, Grand Hyatt, Hyatt Regency and Hyatt properties in the U.S., Canada and the Caribbean; a choice of 1,000 bonus points or Food and Beverage option; at Park Hyatt, Grand Hyatt, Hyatt Regency and Hyatt properties outside of U.S., Canada and Caribbean; a choice of 1,000 bonus points or a Food and Beverage amenity will be provided; at Andaz hotels worldwide; a choice of 1,000 bonus points or a locally inspired amenity; at Hyatt Zilara and Hyatt Ziva hotels worldwide 1,000 bonus points will be awarded; at Hyatt Place a choice of 500 bonus points or a complimentary beverage; at Hyatt House properties a choice of 500 bonus points or $5 credit in the Guest Market; at Hyatt Residence Club Resorts 500 bonus points will be awarded.
6 The nightly room refresh may vary by location and may include light housekeeping service and bedroom turndown. Not valid at Hyatt Place properties, Hyatt House properties, and Hyatt Residence Club resorts.
7 Daily complimentary Standard in-room internet access, or Premium in-room internet access where available, will be provided during all stays. Internet access may be wired or wireless and varies by property. If the hotel offers wired and wireless internet services, it is at the hotel's discretion which internet service to provide.
8 Not available at Hyatt Place, Hyatt House, Hyatt Zilara™ and Hyatt Ziva™ properties or Hyatt Residence Club resorts.
9 Guaranteed valid for one standard guestroom when paying the hotel’s Standard Rate. Not valid at Hyatt resorts, Hyatt Zilara and Hyatt Ziva properties, Hyatt Residence Club resorts, or during extraordinary room demand.
10 Subject to availability at Hyatt resorts and casinos. Not available at Hyatt Residence Club resorts.
11 Each United Club pass is valid for one person for one visit, until the expiration date printed on the pass, when presented at any United Club airport location (not valid for use at United Arrivals Lounge, United Global FirstSM Lounge or Star AllianceTM lounges). All United Club rules will apply. Please visit united.com/unitedclub for more information.
These benefits are subject to the complete Hyatt Gold Passport Program Terms and Conditions.