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Hyatt Gold Passport Awards
1.   Where do I find a list of hotels and how many points each hotel requires?
2.   Why does the hotel I want to go to have rooms available, but I am being told that I can't redeem my Hyatt Gold Passport points?
3.   Where does it show how many promotional free nights I have?
4.   Where do I find how many stays I have completed during a promotion?
5.   What are the current promotions?
1.  Where do I find a list of hotels and how many points each hotel requires?

Visit the Awards section for a complete overview of the award options available including the number of points required for Hyatt Hotels & Resorts, Hyatt Place, Hyatt Summerfield Suites and Hyatt Vacation Club Awards.

2.  Why does the hotel I want to go to have rooms available, but I am being told that I can't redeem my Hyatt Gold Passport points?

Hyatt Gold Passport award allotment is limited contractually and is subject to availability. When a hotel's award allotment is filled, the hotel is no longer required to offer free nights using points. However, Platinum and Diamond members can enjoy free nights even when award inventory is sold out by redeeming a Passport Plus Award for a 60% point premium.

3.  Where does it show how many promotional free nights I have?

Sign in and visit My Promotional Awards to view a summary of the promotional awards you have earned. Follow the instructions provided to redeem the free nights you have earned.

4.  Where do I find how many stays I have completed during a promotion?

Sign in and visit My Promotional Awards to view a summary of the stays you have completed toward a promotion.

5.  What are the current promotions?

Details about Hyatt Gold Passport promotions can be found in Special Offers.