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Award Chart Changes
1.   What changed about the Hyatt Gold Passport Award Chart and when did those changes become effective?
2.   What will be the point value of Category 6?
3.   What hotels will be in Category 6?
4.   How many hotels are shifting to a higher category?
5.   How many hotels are shifting to a lower category?
6.   What are the current point redemption values for each free night award category?
7.   For free night award redemption reservations made before June 4, 2010, which award chart will be effective?
8.   How will award nights booked prior to June 4th be impacted if the hotel I am staying at now requires more or fewer points?
9.   After June 4th how will modifications to existing reservations be handled?
10.   Will the award schedule changes effect the number of points necessary to redeem a Passport Escape Award?
11.   Will the award schedule changes effect the number of points necessary for a room upgrade?
12.   Will the point values for free night redemptions at time share locations be effected by these award chart changes?
13.   Does Hyatt Gold Passport have additional plans for enhancing the program?
1.  What changed about the Hyatt Gold Passport Award Chart and when did those changes become effective?

Effective June 4, 2010, Hyatt Gold Passport will introduce two changes to the program.
New Award Category
A sixth category will be added to the award chart. The sixth category will be worth 22,000 points.
Hotels Shifting Award Categories
All existing categories will retain their current point redemption value. There will be some hotels that move into a higher category and some hotels that will move to a lower category.

2.  What will be the point value of Category 6?

Category six hotel rewards will be redeemable for 22,000 Hyatt Gold Passport points.

3.  What hotels will be in Category 6?

Hotels in Category 6 are located in Hyatt destinations such as New York, Paris, Moscow and Tokyo. The 20 hotels in this exclusive category include:

Ararat Park Hyatt Moscow
Grand Hyatt Hong Kong
Grand Hyatt Kauai Resort and Spa
Grand Hyatt New York
Highlands Inn, a Hyatt Hotel
Hyatt Key West
Hyatt Regency Aruba Resort and Casino
Hyatt Regency Huntington Beach Resort and Spa
Hyatt Regency Lake Tahoe
Hyatt Regency London The Churchill
Hyatt Regency Maui
Hyatt Regency Paris - Madeleine
Park Hyatt Beaver Creek
Park Hyatt Chicago
Park Hyatt Milan
Park Hyatt Paris Vendome
Park Hyatt Sydney
Park Hyatt Tokyo
Park Hyatt Washington
Park Hyatt Zurich

4.  How many hotels are shifting to a higher category?

89 hotels will move into a higher award category. Free night award redemptions at these hotels will require additional Hyatt Gold Passport points effective June 4, 2010. View the new award schedule for complete details on the changes.

5.  How many hotels are shifting to a lower category?

65 hotels will move into a lower award category. Free night award redemptions at these hotels will require fewer Hyatt Gold Passport points effective June 4, 2010. View the new award schedule for complete details on the changes.

6.  What are the current point redemption values for each free night award category?

Category 1             =        5,000 Hyatt Gold Passport Points
Category 2             =        8,000 Hyatt Gold Passport Points
Category 3             =        12,000 Hyatt Gold Passport Points
Category 4             =        15,000 Hyatt Gold Passport Points
Category 5             =        18,000 Hyatt Gold Passport Points
New Category 6    =       22,000 Hyatt Gold Passport Points

7.  For free night award redemption reservations made before June 4, 2010, which award chart will be effective?

All free night award redemptions will be booked under the current award chart. The new award chart is not effective until June 4, 2010.

8.  How will award nights booked prior to June 4th be impacted if the hotel I am staying at now requires more or fewer points?

Redemptions for Hotels Moving to a Higher Category
Any award night booked at a property prior to June 4th that is shifting to a higher category on June 4th and requires more points will not be effected. Reservations will remain in place at the original point level. For example, an award night booked at a Category 1 hotel for 5,000 points before June 4th that is moving to a Category 2 hotel for 8,000 points on June 5th will remain in place for 5,000 points.
Redemptions for Hotels Moving to a Lower Category
A member who books an award night at a property prior to June 4th that is shifting to a lower category on June 4th and requires fewer points will receive an adjustment. Hyatt Gold Passport customer service will proactively deposit the point difference back into a member's account. For example, a member with an award night booked before June 4th for a Category 2 hotel for 8,000 points that is moving to a Category 1 hotel for 5,000 points on June 4th will receive 3,000 points returned to his/her account. Points will be deposited back into a member's account after June 4th.

9.  After June 4th how will modifications to existing reservations be handled?

Any award night reservations booked before June 4th for dates after June 4th can be modified for up to 90 days (through September 2nd, 2010) under the terms of the original award chart. Any modifications made to these reservations after September 2nd will fall under the terms of the new award chart effective June 4th, 2010.

10.  Will the award schedule changes effect the number of points necessary to redeem a Passport Escape Award?

Yes, the award schedule changes impact the number of points necessary to redeem a Passport Escape Award. There will also be a 6th category for Passport Escape Awards. For details visit goldpassport.com

11.  Will the award schedule changes effect the number of points necessary for a room upgrade?

The number of points required for a room upgrade on a paid night will remain unchanged. The number of points required for an award stay in a Category 6 hotel in a Regency/Grand Club room or a Suite will increase. One free night in a Regency/Grand Club room in a Category 6 hotel will require 27,000 points. One free night in a Suite at a Category 6 hotel will require 33,000 points.

12.  Will the point values for free night redemptions at time share locations be effected by these award chart changes?

There will be no impact to free night award redemptions at time share locations.

13.  Does Hyatt Gold Passport have additional plans for enhancing the program?

Hyatt Gold Passport is always exploring new opportunities to enhance the program. Recent Hyatt Gold Passport enhancements include:

All Members
  • No blackout dates on redeeming points for free night awards - members are welcome to any available standard room
Platinum Level Enhancements
  • Best room available within the category booked
  • Complimentary Internet access
  • Expedited check-in at a dedicated area for elite members
  • 72-hour room guarantee
Diamond Level Enhancements
  • Best room available including Regency Club™ or Grand Club™ rooms, where applicable
  • Suite upgrade four times annually on paid room nights
  • Complimentary Internet access
  • Expedited check-in at a dedicated area for elite members
  • 48-hour room guarantee